Shipping and Payment Information

MENU

METHODS OF PAYMENT:
Arte Designs accepts credit card payments and eChecks through PayPal. Signing up for a PayPal account is now optional. This means, you can complete your payment first and then decide whether or not to save your information in a PayPal account for future purchases. For more information, you can visit www.paypal.com. Arte Designs is a verified PayPal member.

eCheck payments take about 3-5 business days to clear (6-8 business days for Int'l orders). Sorry, I am unable to take phone orders or accept money orders and cashiers checks at this time.

We Accept PayPal Credit Cards We Accept Through PayPal

PayPal Verification Seal

U.S. SHIPPING AND HANDLING:
All orders will be shipped out within the next 2-4 business days (custom orders may take longer). All my pieces are handmade to order.

FREE SHIPPING is available within the United States on all orders over 300.00 dollars. For orders 300.00 dollars or less, U.S. shipping starts at 5.95 dollars and increases depending on the insurance. Your package will be shipped USPS First Class Mail, it will be insured, and you'll be able to track it online at www.usps.com.

1-2 Business Days USPS Express Domestic shipping is available and costs 25.00 dollars. The package will be insured and you will be able to track it online.

CA SALES TAX: If your mailing address is in California, there will be an 8.5 percent sales tax added to your purchase.

FREE GIFT BOXES: All jewelry orders will be sent in a 100% recycled gift box. If you choose, I can include a typed personal message with your order (for gifts); just include that under the "Instructions to the seller" section during your check out process.

I will email your tracking number as soon as I return from the post office, so you'll know approximately when to expect your delivery.

For large quantity orders of the same items, please contact me first. Some pieces cannot be duplicated and depending on the dollar amount, additional insurance may need to be purchased.

Arte Designs is not responsible for unclaimed packages that are returned. Arte Designs is also not responsible for packages that are returned due to an undeliverable or incorrect shipping address, so please make sure the shipping address you provide is correct. If your package is returned to me and you'd like me to resend it, you will have to pay for the shipping and handling cost again. No refunds will be given.

INTERNATIONAL ORDERS (non U.S.):
We ship all of our International orders via USPS Priority Mail International (estimated delivery time 6-10 business days). All jewelry orders will be sent in a 100% recycled gift box. The package will be insured and you will be able to track it online at www.usps.com. Depending on your country, you may have to pay import duties upon delivery. Estimated Delivery Times may be longer during the holiday season. International mail is subject to customs examination in the destination country. For this reason, USPS cannot guarantee specific international delivery times.

Canada 25.00 US dollars

All other countries listed below 35.00 US dollars

Argentina Japan
Australia Latvia
Austria Liechtenstein
Belgium Lithuania
Brazil Luxembourg
Bulgaria Malaysia
Chile Malta
China Martinique
Costa Rica Mexico
Cyprus Netherlands
Czech Republic New Zealand
Denmark Norway
Dominican Republic Philippines
Ecuador Poland
Estonia Portugal
Finland Romania
France San Marino
French Guiana Singapore
French Polynesia Slovakia
Germany Slovenia
Greece South Korea
Guadeloupe Spain
Hong Kong Sweden
Hungary Switzerland
Iceland Taiwan
India Thailand
Indonsia Turkey
Ireland United Arab Emirates
Israel United Kingdom
Italy Uruguay
Jamaica Venezuela

If your country is not listed above, I will get an accurate shipping quote for you after you submit your order. You will receive a payment request from PayPal for the remaining shipping cost within 12 hours, so please check your email. I'll add your country, so if you come back next time to place another order, it will be listed.

FOR RUSH DELIVERIES: If you need to your International package shipped 1-2 business days (1-3 days for some countries), I may be able to ship Global Express Guaranteed to your country. Please contact me and let me know. I will get an accurate rate and send you a PayPal payment request for the remaining shipping cost. You will receive a payment request from PayPal for the remaining shipping cost within 12 hours, so please check your email.

Large international quantity orders may need to be shipped Global Express Guaranteed and depending on the dollar amount, additional insurance may need to be purchased. Please contact me to find out if certain items can be duplicated first.

PRIVACY POLICY:
Your privacy is important to me. I take the privacy of your personal information very seriously. Arte Designs will not sell, rent, or share your personal information with anyone.

Your email address will only be used to send notifications regarding your order status or to reply to your questions or comments. You will never get an email from me asking you to open an attachment.

Please contact me through my contact form if you have any questions and I'll reply within 24 hours. Thank you!

Kim Lee Ozawa
Arte Designs